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GDPR Compliance

Last Updated: September 11, 2026

General Data Protection Regulation

Stone-saga is committed to compliance with the European Union's General Data Protection Regulation (GDPR). This page outlines how we process personal data of individuals located in the European Economic Area and your rights under GDPR.

Data Controller

For the purposes of GDPR, stone-saga acts as the data controller for personal information collected through our website and services.

Contact information:
Email: [email protected]
Address: 425 West Georgia Street, Suite 1870, Vancouver, BC V6B 5R2, Canada

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: Processing necessary to deliver services you have requested
  • Legitimate Interests: For business operations, security, and service improvements where not overridden by your rights
  • Legal Obligations: To comply with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete information.

Right to Erasure

You may request deletion of your personal data under certain circumstances, including when data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restriction of Processing

You can request limitation of how we use your data in specific situations, such as while accuracy is being verified or during objection proceedings.

Right to Data Portability

You may request transfer of your personal data to another service provider in a structured, commonly used, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects. We do not currently employ automated decision-making processes.

Exercising Your Rights

To exercise any of your GDPR rights, submit a request to [email protected]. Please include sufficient information to verify your identity and specify which right you wish to exercise.

We will respond to your request within one month of receipt. In complex cases, this period may be extended by two additional months, and we will inform you of any extension.

Data Processing Activities

We process personal data for the following purposes:

  • Responding to consultation and service inquiries
  • Delivering research services and reports
  • Managing client relationships and communications
  • Improving website functionality and user experience
  • Analyzing service usage patterns
  • Maintaining security and preventing fraud
  • Complying with legal and regulatory requirements

Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Specific retention periods include:

  • Client consultation records: 7 years from last contact
  • Service delivery documentation: 7 years after project completion
  • Marketing communications consent: Until withdrawn or 3 years of inactivity
  • Website analytics data: 26 months

Data Security

We implement appropriate technical and organizational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Staff training on data protection principles
  • Incident response procedures for data breaches

International Data Transfers

Personal data may be transferred to and processed in Canada and other jurisdictions outside the European Economic Area. When transferring data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Other legally recognized transfer mechanisms

Third-Party Processors

We engage third-party service providers who process personal data on our behalf. These processors are contractually bound to:

  • Process data only according to our documented instructions
  • Implement appropriate security measures
  • Maintain confidentiality obligations
  • Assist with fulfilling data subject rights requests
  • Delete or return data upon termination of services

Data Breach Notification

In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also report breaches to the relevant supervisory authority within 72 hours of becoming aware, as required by GDPR.

Children's Data

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we discover we have processed a child's data without appropriate parental consent, we will delete that information promptly.

Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe our processing of your personal data violates GDPR. Contact details for EU supervisory authorities are available at: https://edpb.europa.eu

Updates to This Information

We may update this GDPR compliance page to reflect changes in our data processing practices or legal requirements. Material changes will be communicated through website notice or direct communication where appropriate.

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